General terms and conditions

GTC

Our general terms and conditions are binding with the sending of your order.

GTC

 
General Terms and Conditions
 
for the Onlineshop of
 
Johann Renfer Ltd.
Bielstrasse 12 - 18
CH-2543 Lengnau
 
 
1. General informations and validity
 
These General Terms and Conditions are valid for all deliveries and services of the Johann Renfer Ltd., Lengnau. Differing and/or supplementary arrangements need the explicit written approval of the Johann Renfer Ltd., Lengnau.
 
 
2. Offer
 
All offers of the Johann Renfer Ltd. on the internet page www.renfer.ch are not binding. Small deviations and technical changes opposite our illustrations or descriptions are possible. The contract is conclude after the ordering procedure on our internet page www.renfer.ch. The Johann Renfer Ltd. confirm your order either by E-Mail or carrying out of the order.
 
 
3. Prices and terms of payment
 
The prices who are represented on the internet pages of the Johann Renfer Ltd. are valid at the moment of the order. All mentioned prices are final prices in CHF plus 7,6 % VAT. Packaging and shipping rates are estimated plus. The customers receives the bill with the delivery of the ordered products, the paying terms are mentioned on the bill. Unjustified deductions are after-invoiced. A settlement of mutal requirements is only with explicit written approval of the Johann Renfer Ltd. possible.
 
 
4. Delivery, delivery times and shipping rates
 
The delivery of the products to the customers are through the third providers indicated, which the customer selects in the ordering procedure. The customer have to pay for the shipping rates. For the subject to be available is the Johann Renfer Ltd. dependently from punctual selfsupply. The Johann Renfer Ltd. always takes care to hold the delivery times shortly. If the delivery fails for reasons which haves not the Johann Renfer Ltd. to represent is last one allowed to resignate from the contract. The Johann Renfer Ltd. obliges, to inform the customer of that in time. Already achieved payments are returned immediately. In this case the customer have not any right to compensation.
 
 
5. Exchange and return right
 
Returns are only possible and approved under previous contact with the Johann Renfer Ltd., Lengnau. The returns are to send at the above mentioned company adress. The return occurs on costs and danger of the customer. The Johann Renfer Ltd. reserves a replacement claim expressly for damaged products. The return of the products have to occur in the original packing. If this should not be possible, the customer have to provide a packaging which excludes harms of the product.  The customer is liable for damages at the product who are inadequate packed. In case of obvious shortcomings (in particular harms, wrong deliveries or variances of quantity), damages incurred during transit or others, the Johann Renfer Ltd. must be informed immediately.
 
 
6. Danger crossing
 
The delivery of the products occurs on danger of the customers. The danger passes onto the customer with delivery of the product onto the transportation company. The customer has to assert complaints because of damages incurred during transit (for example damaged packaging on receipt of the product) immediately opposite the transportation company within the periods of time planned, which are mentioned for that.
 
7. Guarantee
 
The Johann Renfer Ltd. guaranteed that the sold product is free from material and manufacture mistakes at the moment of the danger crossing and has the properties by contract assured of. The guarantee does not apply to the company usual wear and/or the normal wear. Claims by customers to compensation, for example because of non-fulfilment, fault in case of contract end, injury of contractual secondary obligations, lack consequential damages, damages from unauthorized action and other right reasons are impossible without legal evidence. If shortcomings, which representing to the Johann Renfer Ltd., should occur and if also the replacement delivery is defective, in the case of the exchange of the product, the customer is entitled to the right to transformation or decrease so. The Johann Renfer Ltd. takes over no liability neither for the continuous and uninterrupted availability of www.renfer.ch nor for technical or electronic mistakes of the online offer.
 
8. Reserved ownership
 
All deliveries occur under reserved ownership. The supplied products remains the purchase prices property up to the complete payment to the Johann Renfer Ltd., Lengnau.
 
 
9. Data protection
 
The Johann Renfer Ltd. you do attentive, that the data necessary within the framework of the business handling by means of an Computer processes and are stored. All personal data raised by the customer are handled confidentially. Exclusively within the framework of the order handling (payment, dispatch) the necessary data are used also opposite third part. At any time you can obtain free of charge information about the data stored about you. You send an E-Mail to treasons of data protection for this purpose onto info@renfer.ch. In case of data protection, the answer of the inquiry is only possible onto the deposited E-Mail-Adress by Johann Renfer Ltd., Lengnau.
 
 
10. Area of jurisdiction
 
Venue for all quarrels in connection with the products of the Johann Renfer Ltd. is, as far as agrees, the venue of the Johann Renfer Ltd., Lengnau. The contracting parties arrange the application of the Swiss right with regard to all right relationships from this contractual relationship.
 
 
11. Imprint
 
Johann Renfer Ltd.
Bielstrasse 12 - 18
CH-2543 Lengnau
 
Tel.
Fax.
Mail
+ 41 (0)32 654 04 34
+ 41 (0)32 652 11 77
 
 CH-073.4.002.017-5
 
 
12. Addition definition
 
We reserve us to adapt the General Terms and Conditions if required at any time. For the case, that a definition of these General Terms and Conditions should be ineffective does not affect the effectiveness of the other regulations. This is valid in particular for the already closed contract.
 
 
 
 
Renfer Ltd.
 
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